FAQs
What should a beginner prepare when first planting cloned plants?
To cultivate tissue culture plants, you will need to prepare a few materials:- Substrates: several common types such as perlite, coconut fiber, peat moss, and pasteurized dried moss.- Plastic pot and clear plastic lid- Tweezers - Note the drainage, moisture retention, and nutritional properties of the substrate. You can find more detailed information here: Guidelines for Planting and Caring for Replicated Plants
What should I do as soon as I receive the parcel?
- You must record a video of unboxing the delivery to clearly check the condition of the tissues. (A mandatory condition for the warranty policy)Note: The recording clip must start when the parcel is intact and record the full condition of the copy as it is taken out of the parcel. Turn it at all angles to assess its condition.- It is best to plant immediately. If you wish to keep the plant in the pot for longer, you should check it daily so that if the plant becomes infected, it can be treated immediately.
What should I do if I want to cancel or change my order after placing it and making an advance payment?
- For orders over 30,000 KRW, please deposit 6,000 KRW upon order confirmation.- For orders that have already been paid, deposit refunds are not supported if you cancel your order. We appreciate your understanding.- If your order has not yet been shipped, we can assist you with changing the item. Please understand that changes can no longer be made once the item has been shipped.
Where can I pick it up directly?
You can pick it up yourself at the following address: Dongil-ro 182-gil, Nowon-gu, Seoul, 01845, Korea
How long does delivery take?
The estimated delivery time after placing an order is approximately 6-10 days.
How is the shipping cost calculated?
Shipping costs will be calculated from Seoul to your address. We use Korea Post Parcel Service.
Is it necessary to sign up for membership on greenforestkr.com to purchase products?
There is no need to register as a member or create an account. You can view detailed purchase instructions here: https://greenoasiskr.com/pages/shipping-return
If I want to purchase wholesale, what should I do?
Please contact us via KakaoTalk or Line at the addresses below.
- Line: line.me/ti/p/m5YEgAeCx1
- Kakaotalk: green.oasis